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Elite 1
Posts: 3,196
Registered: ‎10-12-2014

Re: NowTv Xbox One App Ireland


meep_cmx wrote:
Clicking on
same, there's no indication whatsoever that the user is on a different
regional site - they both look the same!


 I do agree that NowTV need to do some redesign of their home web pages which can come across a little confusing the only real give away is the prices of passes either in £ pounds for the UK site and € Euro for the Republic of Ireland site.

 

IMO the NowTV homepage should say in large capital letters NowTV (UK) for UK customers and NowTV (Ireland) for Republic of Ireland customers.

 

There should be also a bold direct link button on both sites to re direct customers to their retrospective geographical areas.

 

Also NowTV Ireland need their only dedicated community forum up and running ASAP.

 

@Karl-F  What is the time frame when NowTV Ireland will have their own community forum?

Occasional Poster
Posts: 5
Registered: ‎15-07-2017

Re: NowTv Xbox One App Ireland

What an absolute crock of excrement this system is

 

<off topic rant>

I spent a good part of the afternoon resurrecting a PC to install this on. Windows updates and the lot.

 

Tried to sign in to NowTV on MS Edge - no joy, the most unfriendly error message ever - ' cannot log in, please try again later'. What on earth is that about?

 

Installed Chrome and managed to log in. Downloaded the Now TV player and clicked through on the programme I wanted to watch. 

 

IM LEFT SITTING LOOKING AT THOSE STUPID COLOURED BALLS ROTATING 

 

No matter how long I leave it, it won't load any content.

 

I've PAID for this service and I cannot get it to work on any device I try. Im not surprised people are turning to streaming services in their droves. I refuse to as I fundamentally disagree with stealing content but this would drive you opver the edge.

 

</off topic rant>

 

 

Elite 1
Posts: 3,196
Registered: ‎10-12-2014

Re: NowTv Xbox One App Ireland

[ Edited ]

@meep_cmx

 

If you are using Windows 7 or above have you tried Windows Internet Explorer 11 with Silverlight ?

 

See guide article linked below.

 

https://help.nowtv.com/article/google-chrome-silverlight-compatibility

 

 

 

Highlighted
Occasional Poster
Posts: 5
Registered: ‎15-07-2017

Re: NowTv Xbox One App Ireland

Finally got it working on a 3rd device (PC) but, even though I have a
decent fibre connection (~100Mbs), it's a poor quality image, skipping
quite a bit - especially annoying on sorts content.

This is not a good first time user experience

I'll try the IE11 approach.
Elite 1
Posts: 3,196
Registered: ‎10-12-2014

Re: NowTv Xbox One App Ireland


schnapps wrote:

meep_cmx wrote:
Clicking on
same, there's no indication whatsoever that the user is on a different
regional site - they both look the same!


 I do agree that NowTV need to do some redesign of their home web pages which can come across a little confusing the only real give away is the prices of passes either in £ pounds for the UK site and € Euro for the Republic of Ireland site.

 

IMO the NowTV homepage should say in large capital letters NowTV (UK) for UK customers and NowTV (Ireland) for Republic of Ireland customers.

 

There should be also a bold direct link button on both sites to re direct customers to their retrospective geographical areas.

 

Also NowTV Ireland need their own dedicated community forum up and running ASAP.

 

@Karl-F  What is the time frame when NowTV Ireland will have their own community forum?


@Karl-F

 

Any chance of a reply from my above question ?

Community Manager
Posts: 3,126
Registered: ‎15-11-2012

Re: NowTv Xbox One App Ireland

Sorry  for the delay @schnapps

 

We haven't decided on a date to implement an ROI community at the moment. 

 

I't is something that we'll look at but I can't provide an exact date, sorry about that. 

 

Thanks, 

Karl

 

Elite 5
Posts: 4,944
Registered: ‎28-06-2014

Re: NowTv Xbox One App Ireland

@Karl-F trouble with no Irish website or immediate way of knowing is folk may be pointed to wrong advice

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor not staff so cannot help you with account matters I can just attempt to point you in the right direction.

Chat are open 8am to Midnight:

Contact Now...


Devices I am currently using for Now: Android app on Moto G5 Plus, Chromecast, LG TV, Smart box.
Elite 1
Posts: 3,196
Registered: ‎10-12-2014

Re: NowTv Xbox One App Ireland

@Karl-F

 

There needs to be some way of identifying our Ireland NowTV Forum members until you get the Ireland Community forum up and running.

 

Perhaps until NowTV Ireland have their own dedicated community forum, maybe NowTV Ireland members can be identified in some way in their Avatar picture or their username can be a different colour or something else (if this can be done in your software?), just so we know that we are helping our Ireland friends Smiley Happy

Otherwise, our first question posted back to each forum member before giving any advice will have to be are you based in the UK or Ireland ?

 

Totally agree with @4268 we can be given our Ireland members wrong or none relevant information due to that we assumed that they are naturally based in the UK.