Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎26-02-2017 16:26

unable to view man u vs soton match

the stream won't load despite previously loading and purchasng a day pass- help? Thanks

0
2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

‎26-02-2017 16:28

Hi and welcome to the forum @Anonymous User,

 

Sorry to hear you're having problems. First things first: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?
  • What things have you already tried to get your NOW TV playback device working again?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!


Cheers

0
Anonymous User
Not applicable

‎26-02-2017 17:06

I've paid for a days pass to watch this match, the stream is constantly freezing and twice it has gone altogether for over 3 minutes. Complete rip off for a poor stream.
My Internet connection is well over 30mb and when the stream is up it's jerking and jumping! Complete waste of money! I have now resorted to listen to it on the radio.

I will be asking for a refund!
0