It's f-ing annoying to pay €50 per month to watch sports and having to endure horrible image quality that wouldn't even be accepted on a pirate site. Please stop using that god-awful Cisco "anti-piracy" tunnelling service as it's not only messing up the streams but also the performance of the PC running it. Fire your software team and hire someone from any competitor like Amazon, Netflix, Eurosport or just pick a random kid from the street who seems to know how 1's and 0's work on a PC. They would all do an infinitely better job that what you're selling now.