Sky Sports Day Pass: Error code 4008

[Anonymous User]

I am trying to purchase a Sky Sports Day Pass and error code 4008: we are experiencing technical difficulties and are unable to process this payment, please wait a few minutes and try again keeps coming up.

It's been doing this for days now. Payment information is correct, funds there. However, when I click online on my account and payment details, it won't let me access the page, instead saying: 

This page isn’t working, skyid.sky.com redirected you too many times, Try clearing your cookies, ERR_TOO_MANY_REDIRECTS

It's also been doing this for days. Any help or advice greatly appreciated!!!!

[SeeMoreDigital]

Hi @Anonymous User,

An 'Error 4008 code' usually indicates a problem with your payment card.

Have you checked that your payment card hasn't expired? You can check your payment card details by accessing your 'My Account' and visiting Payment Details'...

Cheers

[Anonymous User]

I've tried, but unfortunately every time I click on it, it says 'page not working' 😞

Thanks

[SeeMoreDigital]

Hi @Anonymous User,

What type of device are you using to access/check your NOW TV account?

[Anonymous User]

I've tried my laptop, an iphone, and a samsung s7. No luck I'm afraid. Thanks.

[SeeMoreDigital]

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@Anonymous User wrote:

I've tried my laptop, an iphone, and a samsung s7. No luck I'm afraid. Thanks.

---

You're much better off just using your laptop @Anonymous User, as their web browsers are able to display 'pop-up' windows (ie: windows within windows).

Which browser are you using?

[Anonymous User]

I've been using chrome, but have just tried Internet Explorer and it doesn't work on that either. Here's the cut and paste:

Hmm, we can’t reach this page.

Try this

• Make sure that you’ve got the right web address: https://watch.nowtv.com
• Refresh the page
• Search for what you want

[SeeMoreDigital]

Hmmm,

I think your next step is to try and contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer. Here's what you need to do: -

• Click on the following: How To Contact NOW TV link.
• To 'Send us a message', click on the light blue 'Send Message' button.
• To start a 'Live Chat', click on the dark blue 'Chat online' button.
• A new 'What can we help you with today?' pop-up window should open up.
• Click on the 'Request Chat' button.

Cheers