08-07-2017 14:48
I signed up for sky sports a couple of weeks ago and all over the advert is said watch the lions for 14.99 a month, I only wanted it for the lions test matches so took it out and ended up being charged 33.99 for the month which is annoying as it would have been cheaper for me to buy three day passes for the three tests. Feel ripped off.
08-07-2017 15:19
It sounds as though your 'monthly' subscription has automatically 'rolled over' @Anonymous User
Just-so-everybody-knows...
All monthly NOW TV subscription(s) 'roll over' automatically if they're not officially cancelled prior to any 'free trial', 'retention offer', 'voucher pass' or 'monthly' subscription expiring. The official way to cancel your NOW TV subscriptions is via your NOW TV account.
It's recommended that you use a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
If the above mentioned 'cancellation' process has been completed correctly, you will receive a confirmation email from NOW TV.
Cheers
10-07-2017 11:29
@SeeMoreDigital wrote:It sounds as though your 'monthly' subscription has automatically 'rolled over'
As it was only a couple of weeks ago I doubt it. Suspect the voucher wasn't applied properly and the full charge was made. You could contact Now TV chat and see if they can assist.