F1 £150 link not working

[Anonymous User]

Trying to purchase the season pass but when I click email link and log in to account the page just hang with the spinning circles

[schnapps]

Hi @Anonymous User

Try disabling your ad blocker on your internet browser to see if you get past the spinning circle loading page.

[Anonymous User]

Same problem here, ad block disabled, tried three browsers and cleared cookie data

[schnapps]

Hi @Anonymous User @Anonymous User

If you have switched off your ad / popup blocker and also tried different internet browsers, then live chat is your best option.

Open the link page below and click on the drop down arrow below Anything else to reveal the live chat button.

https://help.nowtv.com/get-in-touch/

If live chat is not working for you, then report back here.

[Anonymous User]

Having the same problem, contacted Live Chat and all I got was "we're aware, trying to fix it, keep trying in a couple of hours".

Already tried switching off the pop-ups, the different browser, the links people have been putting in the topics, nothing gets me past the spinning circles...

[Anonymous User]

Hi,

Just spoke to Live Chat - really suprised by how good the service is.

They said not to worry and they will sort it that I will get the pass because the website is not working at the moment. So I will get the 9 month pass for £150 which will be active in time for tomorrow.

Defnitley worth getting in touch with them.

All the best.

[Andy]

@Anonymous User @Anonymous User

Try

https://www.nowtv.com/promo/formula1pass

and choose the 'already enjoying NOW TV' option instead of clicking the link in the email. If you still have your le try popping onto live chat and see if they can help you get it. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

[Anonymous User]

I get the same spinning circles as others below - anybody managed to fix this issue?

[Anonymous User]

No help from Live Chat, just that they know about the problem but no solution!

[Chris01]

I am having the same problem in activating the F1 pass.

I logged in to Live Chat at 8.05pm, but have had no response from them to my messages.