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Anonymous User
Not applicable

‎31-03-2018 16:27

Anthony joshua vs Joseph Parker

Have bought the now TV deal of one month sports plus code for the fight. Am still waiting the email off ssbo for the code, anyone else waiting?
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11 REPLIES 11
Anonymous User
Not applicable

‎31-03-2018 16:28

Yes still waiting to . It' shocking

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Andy
Legend 5
Legend 5

‎31-03-2018 16:40

@Anonymous User @Anonymous User

 

Welcome to the forum. If you don't receive a code you need to pop onto live chat and they should be able to sort this for you. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

According to the offer email it could take up to 5pm today for the code to arrive, although if it was me I'd be going onto live chat now.

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Anonymous User
Not applicable

‎31-03-2018 16:55

Online chat not working
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Anonymous User
Not applicable

‎31-03-2018 17:08

Still waiting and nobody on live chat
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Anonymous User
Not applicable

‎31-03-2018 17:35

In response to Anonymous User's comment

Just got through to someone on chat and they are sending me a voucer code. We had no email confirming our booking for the fight - only the months sport pass!

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Andy
Legend 5
Legend 5

‎31-03-2018 17:36

In response to Anonymous User's comment

According to the help article https://help.nowtv.com/article/can-i-watch-sky-sports-box-office-events-on-now-tv if you've not received the code you need to contact live chat. Looks like live chat are having problems or too busy so all I can suggest is keep trying, anyone having problems getting on live chat could try a different device (eg try on tablet or phone instead of PC or vice versa) although if you get an unavailable message they are too busy.

If Anyone doesn't know how to get to live chat go to the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)

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Andy
Legend 5
Legend 5

‎31-03-2018 17:37

In response to Andy's comment

@Anonymous User @Anonymous User is anyone available to help?

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Anonymous User
Not applicable

‎31-03-2018 18:30

In response to Andy's comment

@Andy Thanks Andy 🙂

 

We have been advised for all customers to go through to live chat if they have not received a code.

 

Thanks Niamh

NOWTV Team 🙂

Anonymous User
Not applicable

‎31-03-2018 19:19

In response to Anonymous User's comment

Sorry but not very helpful advice when the event started 1.5 hours ago and it is impossible to get through to Live Chat

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