the title reads my phone line wont make or receive calls, when i call out its engaged and if anyone calls it say the service is temporarily unavailable.
the service checker says everything is ok
@belva
To fix any landline issues you should be calling the broadband team. Number can be called using your mobile, see link below for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1