Hi everyone, I've been with Nowtv for internet since august and it has been perfect. However, for the last 4 days, my ping has gone from 20ms to 147ms on average from about 8pm till 11:30pm. My download has gone from my guarantee of 46mb/s to 9mb/s.
I am on a wired connection. I've tried different ethernet ports and cables. I've restarted my router, left it off for 30 minutes, tried turning off other devices and anything that could possibly be downloading. I've also tried using wifi. Am I being throttled against their policy? How would I get them to stop without just ending up having to cancel my package?