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Fender6961
Advocate
25-09-2023 18:06
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Router password.
I want to replace the now router with another router, but do not have the password to connect to the broadband.
11 REPLIES 11
gavs82008
Legend 5
25-09-2023 19:28
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Daft question, are you talking about the wifi password or the password to login on the router settings online?
FYI that I do not work for NOW, just a NOW customer trying to help
Jayach
Elite 3
26-09-2023 8:24
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I'm assuming you mean the broadband username and password.
Unfortunately Sky/Now don't use a standard PPPoE connection, so it rather depends on if the new router has the correct connection type. Both ASUS and TP-link routers now have it, so just what router have you got?
Fender6961
Advocate
26-09-2023 11:00 - edited 26-09-2023 11:06
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Yes, it`s the router settings online I want. I have a Tenda 1200 witch has a Wi fi button, where as the Now does not, as I mostly use an ethernet cable.
Tompo
Scholar 2
26-09-2023 12:02 - edited 26-09-2023 12:02
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As @Jayach alluded to there is no PPPoE username and password for NOW broadband. You will need a router that supports MPoA and DHCP option 61. If your router does not support these then you're out of luck.
Jayach
Elite 3
26-09-2023 15:43
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@Tompo wrote:As @Jayach alluded to there is no PPPoE username and password for NOW broadband. You will need a router that supports MPoA and DHCP option 61. If your router does not support these then you're out of luck.
Or Sky(MER)_VDSL as I believe it's called in the ASUS and TP-Link routers, which really is the easiest way to do it.
Jayach
Elite 3
26-09-2023 15:55
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@Fender6961 wrote:Yes, it`s the router settings online I want. I have a Tenda 1200 witch has a Wi fi button, where as the Now does not, as I mostly use an ethernet cable.
Are you saying you want to replace the Now router with the Tenda?
Which exact model of Tenda do you have, as the AC1200 Tenda's I could find are not DSL routers, so can't be used as a direct replacement.
chilli2
Elite
26-09-2023 17:57
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There are many different types of things that are called "routers"
And as for the Now Hub 2 "router" that is technically an all in one device, consisting of:
A DSL Modem
A Router,
A Firewall
A Router
As mentioned above you will need a router with a DSL modem on board, and one that is compatable with Nows MER/Option 61 Log in system Routers compatible with Sky's VDSL services should also work
Fender6961
Advocate
03-10-2023 17:40
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It say`s on the box, Tenda AC1200 Dualband wi-fi Gigabit VDSL/ADSL Modem Router.
Jayach
Elite 3
03-10-2023 18:59
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@Fender6961 wrote:It say`s on the box, Tenda AC1200 Dualband wi-fi Gigabit VDSL/ADSL Modem Router.
In that case, yes it may be possible to use it on Now. but as previously stated Sky/Now don't use a simple PPPoE connection. Make sure it has the latest firmware and see if it has a connection type that says Sky_Mer or something similar.
As that is not a common router there will not be much info on using them on Sky/Now, so you will be very much on your own on getting it working.
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