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Harry12
Newbie

Returning to Broadband

I was previously a Now Broadband customer but left to go elsewhere. I have now decided i would like to return to Now but i don't see an option to do this. Does anyone know where i would find it?

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Harry12 

Give the broadband team a call in the morning. As I assume you’re with someone like TalkTalk or BT. 

Reason I say this is that NOW will be able to handle everything including the cancellation of your existing service.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518
FYI that I do not work for NOW, just a NOW customer trying to help

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Harry12 

Give the broadband team a call in the morning. As I assume you’re with someone like TalkTalk or BT. 

Reason I say this is that NOW will be able to handle everything including the cancellation of your existing service.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518
FYI that I do not work for NOW, just a NOW customer trying to help
Harry12
Newbie

Cheers Buddy! Will do, thanks!

Jayach
Elite 3

You could also do it yourself online.

As long as you have been gone for at least a year, you should qualify for any new customer offers if you go via a comparison/cashback site like Quidco. 

Be aware, if your area has gone "stop sell" whilst you have been away, you may not be able to sign up to an FTTC only provider like Now.