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Max16
Mentor

Phone line constantly engaged

Our internet has been patchy all day. Now our phone lined is permenantly engaged both for incoming and outgoing calls. Any clues? 

3 Replies
gavs82008
Legend 5
Legend 5

@Max16 

Check your line using the link below. Along with any troubleshooting it provides.

https://help.nowtv.com/article/fix-problems-with-my-phone

Otherwise call the broadband team using the number from the below. 
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Max16
Mentor

Thanks will do. Tech checks says alls ok but it isn’t 

gavs82008
Legend 5
Legend 5

@Max16 
Best to give the team a call as it seems like a fault that can’t be detected by the checker. Good luck bud. 

FYI that I do not work for NOW, just a NOW customer trying to help