cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Normanatch47
Advocate
‎22-07-2022 18:37

No internet

Has anyone else got issues with their broadband in the Liverpool L25 area, upon contacting Nowtv we were told its an issue with the exchange so its openreach's problem not nowtv. No help at all when contacting them the phone was disconnected twice. Disgraceful. 

0
3 Replies
gavs82008
Legend 5
Legend 5
‎22-07-2022 19:32

@Normanatch47 

NOW don’t own their own network, they use the network run and maintained by OpenReach.

Try calling them again tomorrow.

FYI that I do not work for NOW, just a NOW customer trying to help
0
Normanatch47
Advocate
‎22-07-2022 19:43

Been ringing them since Monday still no joy. 


0
Jayach
Elite
‎23-07-2022 2:05

In response to Normanatch47

Are you calling on the number in this link? https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1