This is great, is anyone doing anything about it?! 5 DAYS. The solution given by helpline is to TAKE A DAY OFF WORK so engineer can tell me that everything is okay on my side. I'm an IT guy myself, it was working for over a year but they say check the cables. I did obviously and restarted and reconfigured. It is not an issue on my side. When will NOW TV do anything about it?! I'm in Reading by the way.