cancel
Showing results for 
Search instead for 
Did you mean: 
Ness
Observer

My Router just stopped working randomly

Hello,

My broadband just stopped working, I use Ethernet cable and I’m getting no internet. 

Green Light - Orange - Green on the router 

Any advice? 

2 REPLIES 2
apesimo39
Advocate

my router is doing same.

RoyB
Legend

@Ness @apesimo39 

Looks like your internet has gone down, and without you saying where you are, it’s impossible to determine if this is just for you, or for your local area, or more widespread.

Call Now Broadband to find out.

Call 150 from a Now landline, or take your pick of:-

0330 041 2518, 0330 041 2462, 0330 332 3050, 0800 759 1213, 0330 041 2473

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.