cancel
Showing results for 
Search instead for 
Did you mean: 
unhpyclient
Advocate

Internet borke down for 6 whole days

I have to cancel this even i have to pay early cancellation charge.

The internet was never stable, i don't blame the speed but I cannot even load a normal youtube video with 720p.

The network has been broken down for 6 whole days. No one can tell me what goes wrong except the lines for my flat are Faulty. I have to go offline for 6 days until someone can come and fix it.

After the engineer has finally came at day number 6 and fix it after 2 hours, he still didnt know whats wrong. The internet was back on again but still unstable. 

Clearly what I have been through was not a good enough reason to stop this nightmare. I have to pay 44 pounds charge for cancellation.

The internet service was truly unacceptable. The hotline customer service was okay but definitely not helpful enough. The website is a joke where you will not be able to find a number if you are first time there.

1 Reply
HCA
Advocate

Welcome to my world.  NOW are useless, and the smug, arrogant little kiddies that infest this board won't talk to you unless you kiss their ass.

 

Horrific, innit?