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Kimberley64
Advocate

How to instal now

I have a logic smart tv

I followed now instruction on installing

At end it said the app will be in premium app list it isn't

So I installed the only now app I could find Now Express but when I put my pass word in and user name it won't accept them.

I haven't been able to whatch anything because my remote to my stuck wo t work and can't get replaced.

Obviously if I can't sort it u will have to council now 

So if anyone k ow what the problem is please let me know

Thanks

 

 

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Kimberley64 

I believe the Logik Smart TV's are made exclusively for Currys and run their own OS.

The NOW Express App has nothing to do with the NOW.

You need to own a supported device from this link page below.

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now 

If you was using a NOW Stick and you can't get the remote working after a repair and fresh new batteries, then perhaps use the free Roku App that you can download from your smartphone Apps Store where the Roku App has a remote controller feature which you can use with your NOW Stick.

schnapps
Legend 5
Legend 5

Hi @Kimberley64 

What is the model number for the Logik Smart TV, where I can check possibly on the internet if it doesn't run Logik own OS which NOW doesn't support, where it might run Google TV or Fire TV.

Also I am assuming you have tried these troubleshooting instructions for your NOW Stick remote.

https://help.nowtv.com/article/remote-control-troubleshooting 

schnapps
Legend 5
Legend 5

Hi @Kimberley64 

Just been looking around on the internet and I can see that Logik also offer Android TV on certain models.

Come back with the TV model number, so we can see if your TV runs Logik own OS or Android TV and what Android version OS number.