Delivery of now hub two

[Jo01]

Hi

i have just been notified that our box will be delivered on Friday. No one will be in the house until next week. Does it get posted through the letterbox.?

[gavs82008 · Accepted solution]

@Jo01 

It's via Royal Mail, you should receive a way of tracking the delivery. Which I would assume is a way of telling them that you won't be in.

Otherwise it will be taken back to the nearst sorting office.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

When will my NOW Broadband Hub arrive?

Your Hub will arrive a few days before your line is activated. It'll be delivered by Royal Mail, and we'll give you a link to track the delivery.

You'll need to wait until your line is activated before setting up your Hub.