@Anonymous User
Welcome to the forum. Hopefully you are up and running now but if not try checking your My Account > Track my Order page to see if there are any updates
https://account.nowtv.com/track-my-order
and if not give the broadband team a call to see what's happening. You should find the number under your My Account > My Package page
https://account.nowtv.com/my-package
NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.
