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MikeTaylor
Advocate

Broadband connection down

Broadband router has stopped connecting, is the service down? 5:43 am BST 2 Oct 2019

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gavs82008
Legend 5
Legend 5

Re: Broadband connection down

@MikeTaylor 

When I was a Now TV broadband customer this is number I used to call them 0330 041 2460

 

If not I would then recommend using the Live chat.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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MikeTaylor
Advocate

Re: Broadband connection down

Spoke to them and they sending engineer out Friday, there system saying line error, perhaps due to localised floods, thanks for reply
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