Call the team for an update.
NOW Broadband customers can get in touch anytime between 8am–11pm.
I called 0330 332 3050 and was met by a message saying broadband was down. It didn't say where in the country, so I guess it could apply to anyone at anytime.
Would Brighton and Worthing go down at the se time, or would it be more localised?
Got a feeling I'm just asking other disgruntled customers rather than anyone that really knows though.
Im on the waiting line so im stuck whether to stay on it or not as if i hang up i might not be abled to get in touch with anyone tonight and i really need my internet as its the only signal i get in my flat really and have health issues
I am staring at orange light in Brighton. I can,t speak to anyone as line's are closed. With service expected to work24/7 one would expect tech support to be available. #crankup my broadband!!!! Does anyone know when this is going to be given?
Just a thought......Will we still get billed for these hours without Internet. They know its a problem on their side - they've admitted that.....so why should we have to pay for an issue that they aren't sorting out?
My Internet loses connection at least 4days out of 7, but its always at night. I never lose it during the day!!
Anyone else have the same probs?
So the incident for this is;
INC1825587Reported on: 1 Sep 2021, 06:30pm
I spoke to them this morning and they have said that it’s actually a BT outage and it’s affecting people all over the UK but mainly in the Weald areas, it will be affecting and provider who uses a BT line and the only time frame we have currently is 24-48 hours