No, it’s fine. But you didn’t need to post twice - a single post with two tags would have done it.
But isn’t it Apple you should be reporting it to, at least in the first instance?
Since presumably, they broke it, and it would be incumbent on them to contact NowTV with details of the issue, if they determined that it was NowTV at fault, not them.
I wouldn’t think so. The NowTV app is a third party app developed by the NowTV dev team. It’s NowTV’s responsibility to stay up to date with changes Apple make to tvOS, not Apples.
It’s true that NowTV need to be made of any framework changes to tvOS but Apple make this readily available on their development resource site.
All I’m trying to do is report this to NowTV so that they do not have any issues when Apple release tvOS 13 to the public In the coming months.
The problem with looking at it this way is that there have been five previous betas, and there may be more betas to come.
So what’s to say this isn’t Apple’s problem, and NowTV shouldn’t be expending any resources on humouring a buggy beta?
I guess when and if it isn’t compatible with a Release Candidate, though, that NowTV might want to sit up and take notice about their app.
Because heaven forbid they’d want to be proactive and attempt to have a stable app.
They’ve shown over the last 4 years a complete lack of interest in this app. So I hold out little hope of it’s deficiencies being addressed any time soon... least of all it’s inability to now function on TVOS13.
I have submitted as a bug via Apple’s iOS feedback app. I believe *this* forum is the only place such info can be submitted direct to NowTV. @Anonymous User @Thanks for starting the thread.
Thanks @Anonymous User
It’s two 4th gen models I have - running latest Public beta build. Are you running developer build by any chance?
I completely wiped one of my Apple TVs and setup from scratch on the public beta again - same issue remains for me.
@Anonymous User spoke to now tv over live chat, they said they will escalate it to tech support team and they will reply by email, one of my boxes is still working but bet that one dies soon, they need to give us access to the beta
Thanks for update @Anonymous User. Totally agree... would be more than happy to help with the NowTV beta program also.
I can deal with buggy software and OS’s (I know tvOS13 is beta after all) - it’s what I do for a living after all, but we all here know the state of the current NowTV app on Apple TV.. it worries me that it has been ignored this long, so wanted to be sure the new issues on tvOS 13 are highlighted.
They can add in whatever support they want.
Some apps have already rolled out some ios13 support (Scanner Pro for example - see the version history for v7.5.7 - https://apps.apple.com/gb/app/scanner-pro-pdf-scanner-fax/id333710667)
So yes, apps can add in support for any OS they like. Would be good for NowTV to add in full support for TvOS12 tbh... never mind 13!