01-08-2018 7:37 - edited 01-08-2018 7:37
So, I signed up to NowTV yesterday, tried to load it on my Samsung TV (ue40ku6400) via the app, whisch is installed. But when I try to log in, it just says "Unable to load sign in, please try again later". It never offers me any where to actually sign in, and it does this whether hard wired or WiFi.
I've tried the normal ideas, rebooting the router, leaving the router to do a full power down cycle, unplugging the tv to see if that fixes it, as I said, I've tried both hard wired and WiFi connections.
Does anyone have any suggestions about what I could try next?
01-08-2018 10:14
Exactly the same thing. Also a Samsung! Just bought a week pass for the cricket! Please help. It starts in 45 mins!!
01-08-2018 10:20
I am having the same problems.
01-08-2018 11:21
Same problem on Samsung TV ..no number to contact ?
01-08-2018 12:40
Having spent 2.5 hours on the live chat I think they are now working on it!!
01-08-2018 14:11
Were you speaking with Samsung's or NOW TV's live chat?
01-08-2018 14:18
NOW TV. The issue will be their end. I’ve used the same tv last year without issue. Missing cricket all day 🙁
01-08-2018 14:28
Same here. I got a month's pass for the cricket too! So far no luck.
01-08-2018 14:54
I have chipped in with my issue to live chat team and the technical department and encourage others to do the same. They will email those who have raised this issue with them when it is resolved.
01-08-2018 15:28
Same problem here! How do I start a live chat??