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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

Resolved! Now tv app not working

Hi I'm finding it massively frustrating I can't seem to call now tv got help and I can't find any relevant help online.  Both of our nowtv boxes are throwing us out of the nowtv app. We're able to use other apps on the boxes.  I've tried a factory re...

Nowtv on youview not logging in

Hi, I have gone live with talktalk today and got a youview plus box. I can open up the now tv app, go to sign in and I enter my username and when I go to enter my password, as soon as I click the first character in my password the app crashes. I cann...

Menu options not working

Using NowTV on stick in smart tv and most of the menu options are not working... Home, Best of Catchup, TV Guide etc. Have checked network connection, completed a factory reset. The only thing I can get in to is My Apps but then I choose NowTV and th...

Resolved! Broadband activation

Hi !!I am supposed to set up my broadband today but apparently it is not live. It is explained that it will be before midnight, but I want to know if someone can tell if you had the same problem and if you know approximately when it will go live.  Th...

Now tv will not load

Hi I cannot get my now tv to come on my Samsung TV I've disconnected everything and it won't work. The router  box is fine all green lights everything is fine. On my TV it shows the name on the screen Smart tv and top right  corner says HDMI DVI. The...

Issues with TV Nowtv Apps

If anyone could tag in nowtv staff I'd be grateful Problems with both samsung and lg appsNone of my weekly shows come into my continue watching once aired. None at all!If I put a series into my watchlist it also puts in all the 'specials' one off pro...

Lindzi by Elite 2
  • 0 replies
  • 0 thanks

Resolved! Now TV Stick

Hi I just purchased a now tv stick from amazon with preloaded passes for entertainment and cinema. Neither of these are showing when I go on to them and it says I need to either pay or do the 7 day free trial?