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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

New Roku App

I've just loaded up the NowTV (sorry 'now' Roku app) and it's changed to that God awful design the PlayStation app has had for a while. Here's some feedback on it. It sucks! For some bizarre reason whoever designed it took all the many many bad bits ...

NOW app not launching on Roku stick

For the last week the NOW tv app on my Roku has not been launching properly. It opens initially, gets to the main menu screen and then cuts out after 2 seconds and reverts back to the Roku app menu.... I've tried unplugging everything and I have unin...

Resolved! Talktalk

Hi I’ve recently set up now tv through talktalk on my youview box however when I try to watch anything through the TV guide, it comes up with th qr code, so I scan that I’ve already purchased my passes through now tv using the talk talk voucher but s...

Resolved! "Now" no longer working on TV? Roku

Hi, I've tolerated that the Now downloaded software and app doesn't work on my laptop for over a year now. Despite the attempts nothing seems to work to have it work on my laptop. Now it's worse. 'Now' no longer works on my Roku device (which it's wo...

New app updates consume eligible devices

Upgrading from the "NowTV" app to the "Now" app consumes devices from the device limit. I have upgraded the apps across my devices - each time this counts as a new install and does not perform an application update, thus I have each time had to remov...

Resolved! Cant watch enterainment package

Purchased entertainment package last week and payment has been taken and confirnation received. Logged on this evening through my talktalk box and it looks like it has let me log in but its not showing entertainment package. Its showing movies but wh...

Roku App Problems

The new app is like the web based version. However 3 main problems.It is much more sluggish than the previous version.When watching a series, it was easy to go to all the episodes using the back button. The new app does not allow you to go to the epi...

ALNOW1 by Mentor
  • 1 replies
  • 1 thanks

Awful new update problems

Since the new update im getting constant buffering and force closures.Ive reset, re installed and its happening on two separate devices, nowtv box and lgtv. Ive got 100mb download and every other none nowtv service works perfectly.Ive never had a pro...

Roku 2

Now Tv was working fine but since the new update (moved from yellow to blue green app) when i go into it it doesn't load, the screen goes black for a few seconds and then goes back to the Roku homepage. I understand that Roku2 is old so is it the app...

Resuming playback random jumps forward

I’ve recently started having issues with nowTV, whenever I resume an episode I was watching it will load for a few seconds, displaying the correct time that I stopped watching last time. However, when it resumes it will have jumped forwards to near t...