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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 5 replies
  • 8 thanks

content viewing not working

Hi, I've had NOW tv for ages and was watching it without issue a couple of nights ago, and even though i've not changed country or devices or broadband supplier etc every time I try and watch something it suddenly pops up with a message saying "sorry...

EGreen by Observer
  • 1 replies
  • 0 thanks

Resolved! Two accounts

Can I have 2 logins on the same device. So that my wife has different saved programs or even different viewing points in same series.   I'm aware they can be viewed on different devices, but we just need TV access.

Clyd by Scholar 2
  • 5 replies
  • 5 thanks

Days of new episodes

Loving NowTV, but heck mannn! I am watching so many shows at the same time! I hate not having a timetable of knowing when new episodes of each series are available. I.e Billions S6 airing every Monday, Gilded Age every Tuesday etc etc. Anyone else ha...

Now app “pending”

Hi, I have the now app on my Sony smart tv. It’s been working fine for a long time. Yesterday it said the app needed updating. When I try and update the app says it is “pending” but it’s not doing anything…. I have removed the app and tried to reinst...

Apple TV

I am suddenly unable to watch anything on my Apple TV where I have to enter a passcode. I just get the loading screen. Where the code isn’t required e.g. sports and previews, it works fine (unless I’ve tried movies or entertainment first). I’ve tried...

Rayr51 by Advocate
  • 4 replies
  • 4 thanks

Humax Aura

Hi I've recently bought a Humax Aura is there any way of installing Now TV onto it so I can watch Sky Sports?

Tigerfan by Advocate
  • 8 replies
  • 2 thanks

Error code

I was getting NOW TV perfectly yesterday on my LGTV but today I keep getting error code PL – 0 I’ve tried uninstalling the app and reinstalling and I’ve tried resetting the TV to factory settings but nothing has worked has anybody got any idea what I...

Timbob by Advocate
  • 3 replies
  • 4 thanks