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Legend 5
Legend 5

Re: Update Now TV app for apple TV

Hi @Apolloa 

 

If you are a BT TV customer and have the Sports bolt on package then via the BT Youview box EPG i believe you can record live sports (perhaps a BT TV customer can confirm accordingly ?).

 

I also believe that the red button service will eventually land on NowTV (though i haven't got any inside knowledge to back this up).

 

Can't comment on demand or catchup for sports, where i would also like this feature added because i watch a lot of Super Rugby down under and the times they are broadcasted live in New Zealand & Australia are no good to me 😠 where i can only watch the home South African and Argentina matches.

 

The Super Rugby Games are rarely repeated, where with F1 they always seems to have reruns of the race through out the course of the week.

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Expert

Re: Update Now TV app for apple TV

I find myself wondering the exact same thing.

Deadline for questionnaire almost 3 weeks ago.

Still on Build 1.

 

I must admit im a bit surprised at the pace and communication.  I think Ill email the trials manager and ask what the situation is and whether we can be expecting another build to test.

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Scholar 2

Re: Update Now TV app for apple TV

Let us know what they say, I think we’re all a bit confused as to why it hasn’t had a second build yet, surely we’ve all reported the same issues and problems
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Expert

Re: Update Now TV app for apple TV

Well let’s hope we did, I found a new bug last night. There indeed are a lot.
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Expert

Re: Update Now TV app for apple TV

Will do.  Ive just sent a quick email to them - wouldn't have thought id get a reply until sometime in the week.

 

Its curious.  Also hard to discuss in generic terms in public here!

 

I must admit to being surprised at the elapsed time - its been nearly 8 weeks with build 1 and nearly 4 weeks since the first survey.

 

I really cant comment in ignorance as they might be having problems, covid related staffing issues etc.

 

The way I see it, im sure they have a handle on all the bugs, and maybe thats it for the betas - maybe we wont get a build 2 - perhaps build 2 is the release version.

If not, and we get another beta to test... I would strap yourselves in for the long haul because it seems like a very slow turnaround and if we have to get through 2/3/4 beta builds then the final version may not be released for months yet.

 

On the plus side to non-beta testers again keeping things generic..... the new version is night-and-day better than the old one so if you are an appleTV fan and hoping for a 1 box solution to include NowTV it will come.

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Re: Update Now TV app for apple TV

I agree it’s a night and day difference, but will only be any good if it works correctly. And trust me it has many reproducible issues at the moment, as the Irish app looks the same it must be awful to be a beta tester without knowing for them!

Beta testers note, number one priority here should be identifying and fixing bugs, adding 1080p/5.1 should be a trivial change as generally the Apple TV decodes the content, so is just a case of offering a different stream. Whereas bugs are baked into the code. 


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Expert

Re: Update Now TV app for apple TV

Again im being careful what im saying here, but I just dont see that this is the same version thats been released elsewhere - it just cant be.

Im fascinated as to why it isnt...because surely thats stable and less buggy - to all intents and purposes it looks like we have a brand new ground-up build in the UK which doesnt share much with the Irish and Italian ones (why, Ive no idea).

 

I trust you are right about the boost stuff.  Im heartened to know that its been specifically mentioned and therefore enough of the beta testers have made an issue of it to be noted.

 

And yes, there are many bugs that need fixing in beta 1 - shouldnt be a surprise to anyone though as thats what betas are for.. especially version 1's.

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Scholar 2

Re: Update Now TV app for apple TV

I was told from the response from the trials manager Email that the second build was delayed as they wanted to go in a new direction, maybe they are adding the boost function etc as a matter of priority and with all the staffing issues around Covid it’s just taking a little longer.
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Expert

Re: Update Now TV app for apple TV

@nstthis app appears identical to the Irish app, which you can view on the Irish App Store. I also made an Irish account and downloaded, although couldn’t test playback functionality as wouldn’t accept a U.K. Nowtv account for login.

  
Also you can’t believe the Irish app is buggy, yet the current U.K. app is buggy and not been updated since launch!  Seems quite believable to me!  I’d say wasn’t released in the U.K. when they realised all the issues. 

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Scholar

Re: Update Now TV app for apple TV

I am also perplexed why each territory has a different app, obviously we have no idea how it works behind the scenes but why on earth don't they have one app, that serves different content according to the region. Imagine if every country had to have a different version of the Netflix app and they were all slightly different and bugs had to be fixed in each one individually!

 

That said though, if they do for some reason have to do this, why not update the one in the largest market first so the most customers benefit from it!

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