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Nairnw
Mentor

Reset device limit asap please

I need to have my device limit reset please
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1 Solution

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caseyb1993
Legend 5
Legend 5

Re: Reset device limit asap please

@Nairnw Hello 🙂

 

Live chat would be the best option here.

 

https://help.nowtv.com/article/managing-my-devices

 

Click the link and then the green contact button at the bottom. Select live chat. 😉

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

13 Replies
caseyb1993
Legend 5
Legend 5

Re: Reset device limit asap please

@Nairnw Hello 🙂

 

Live chat would be the best option here.

 

https://help.nowtv.com/article/managing-my-devices

 

Click the link and then the green contact button at the bottom. Select live chat. 😉

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

Nairnw
Mentor

Re: Reset device limit asap please

It keeps saying error when I click on live chat and then whenever it actually works I never get connected because I keep getting skipped in the queue of people
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caseyb1993
Legend 5
Legend 5

Re: Reset device limit asap please

@Nairnw Are you using a PC/Mac to access live chat? 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Nairnw
Mentor

Re: Reset device limit asap please

I'm using my iPhone
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Nairnw
Mentor

Re: Reset device limit asap please

Will it work with iPhone?
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schnapps
Legend 5
Legend 5

Re: Reset device limit asap please


@Nairnw wrote:
Will it work with iPhone?

@Nairnw

 

Double check if JavaScript is enabled on your iphone, when contacting live chat.

 

Read this link on how to enable JavaScript on an IOS device.

 

http://activatejavascript.org/en/instructions/ios

caseyb1993
Legend 5
Legend 5

Re: Reset device limit asap please

@Nairnw Live chat has become more mobile friendly but PC/Mac are recommended if you have either one.

 

Maybe try resetting your router or you can leave an email instead of live chat. 🙂

 

 

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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Nairnw
Mentor

Re: Reset device limit asap please

Java is enabled
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Nairnw
Mentor

Re: Reset device limit asap please

I'm not leaving an email I need it sorted as soon as
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