cancel
Showing results for 
Search instead for 
Did you mean: 
Tyla
Advocate

Programmes work on iOS but not on Firestick

Can anyone help? I can watch programmes on my now tv app on my iPhone but when I go to watch the same programme on my firestick it says I do not have an active membership?

1 Reply
gavs82008
Legend 5
Legend 5

@Tyla 

Have you definitely signed into the app on the firestick? 

When you scroll to the bottom and go to account, are you logged in with your account details? 

FYI that I do not work for NOW, just a NOW customer trying to help