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Anonymous User
Not applicable

Poor quilty picture

Having waited over 1 1/2 hours to talk to tech help on this site can anybody help?

I have a Talktalk  4K TV BOX with Now TV app.

Fibre broadband 150 megabits/second

All tv programs picture quality ok but  Sky sports on Now TV picture very poor.

Used to have the same last season and the picture quality on football and Formula 1 was very very good.

can anybody help ( wish i could speak to Now TV but after waiting for hours i have given up on them )

3 REPLIES 3
redchiz1
Champion 2

Do you have the NOW Boost? Otherwise picture quality maxes out at 720p. 

redchiz1
Champion 2

And if you need to get in touch with them you should be able to using the Chat online button near the top of the page here

Anonymous User
Not applicable

UPDATE -Well after watching the first half of Aston Villa v Southampton on a terrible quality picture i removed the Talktalk 4K box and re-fitted my old Freeview box ,took about 20 mins to start up/upgrade/ find the apps BUT first class picture ,players stood out as did any captions on the screen.

First job on monday to spend hours trying to sort this out with TT.

Thanks to the people who replied /helped.