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Sweetv76
Advocate

Overheating and noisey Roku Now box

I have a Now TV box I also have my phone line and broadband through them as well so was not purchased separately, I seem to have had a problem the last few days. The box has been reluctant to be  recognised by my TV and then started overheating, I followed all the overheating advice, I also replaced the HDMI cable for a better one. However today it has started making an awful noise like a fan noise and can be heard over the television and the dog. I have turned it off but wondering if anyone else had a similar issue? Also the box had only been on 5 minutes.  

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Sweetv76 

Have you tried doing a factory reset?
https://help.nowtv.com/article/hard-factory-reset-now-box-stick

Otherwise sounds like it is on the way out. For your reference NOW no longer make or sell their own devices so you will need to buy a new device making sure it’s supported from this link. Unless your TV is supported.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

FYI that I do not work for NOW, just a NOW customer trying to help
Sweetv76
Advocate
Hi, thank you yes I've done a hard reset and I did think it may be on its last legs. Thankyou for the link to products will look now. Thanks for your help.

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PatrikO
Advocate

Perhaps it's just full of dust?