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No subtitles on either my Roku or Android NowTV app



I have been using the NowTV app on my Roku Streaming Stick+ and the Android one on my tablet, but the subtitles are not available for 'live' programmes, despite them showing an 'S' symbol for the programme in the app.


Subtitles seem to work okay for NowTV on demand content, e.g. Westworld.


Any advice or suggestions would be appreciated, please.


Thank you.

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