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Ducky
Advocate

My Now TV page says This app needs updating?

My NOW TV page displays ' this app needs updating: please update this app from your device's app store.

I have tried doing this with my mobile bit with no luck any suggestions?

Thanks

3 Replies
schnapps
Legend 5
Legend 5

Hi @Ducky 

 

Have you tried unplugging the power and then restarting the television again to see if that kicks start the NOW App into life.

 

I had something similar on my Amazon Fire Stick NOW App and a power reboot seemed to fix this for me.

Ducky
Advocate

It worked thanks so much it was driving me nuts! 

RoyB
Legend

@Ducky

 

I don’t get where the mobile came into it?

 

Unless you were using it as a hotspot?

 

And if so, why?

 

(Others may be similarly confused, lighting on this thread in the future, as to how you fixed things)

 

 

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Please bear in mind that generally we are all customers like you, and so can’t help with billing or other queries that only Now can answer. We can try to point you in the right direction though.