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ERROR code PL-0 xbox one

Hi can someone help me please 


I am a new customer to now tv and now broadband I’m not very impressed you can’t call up mow tv for help only for broadband so I have some to here. 

I am trying to use now TV on my Xbox one. 

It keeps coming up with error code, I have reset my Xbox uninstalled now tv and reinstall singed out and back it and it keeps coming up with something not right check for updates and error code PL-0 I don’t know what else to do. 

I have tried now tv on my phone works fine however I wanted to use it on my Xbox so I can

watch on the tv thank you for your help 

1 Reply
Legend 5
Legend 5


A suggestion whilst may not work is to unplug the router for a minute or 2?

FYI that I do not work for NOW, just a NOW customer trying to help