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Advocate

Accidentally removed device

Wanted to stop a device from watching on my account and accidentally removed 2 devices I use. How can I get them back before next month? Don't wish to pay if I can't watch on anything. 

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Legend 5
Legend 5

Re: Accidentally removed device

Hi @Chloe793 

 

Jump over to live chat and ask them for some further device swaps this month or ask them to reset all your registered devices.

 

Use this link to find the green chat button.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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2 Replies
Legend 5
Legend 5

Re: Accidentally removed device

Hi @Chloe793 

 

Jump over to live chat and ask them for some further device swaps this month or ask them to reset all your registered devices.

 

Use this link to find the green chat button.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

View solution in original post

Advocate

Re: Accidentally removed device

Thank you ☺️

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