cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

NowTV not loading on Roku box

I've just purchased the Kids pass, which at first didn't update on the Roku box. I've tried switching it off and on etc, except now Nowtv won't load at all saying there's no connection, but my Roku box says the connection is excellent and I can access all other channels/services on the Roku. Is there any other way of resetting it? Thanks
1 Reply
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us. I'm sorry to hear you've been having issues with your Roku box.

 

By turning it on and off, do you mean resetting the box via the pin-hole button on the back? If not, could you give that a go for us?

 

Please let us know how you get on.

 

Thanks,

 

Rob

NOW TV Team