Thanks for this, Mate. This fixed it immediately and I'd presume this would be the same on any mac, though it was a bit worrying as it's a root process. I honestly don't know why nowtv makes it so difficult. How many macs are there running the latest os? It must be millions and it shouldn't be for guys like you to have to report fixes on forums like this. Shabby stuff from NowTV.
Send an email to customer support, address is in my signature.
Staff at NOW seldom monitor the forum, your best to send your issue direct with NOW.
Check what you have installed on your computer/laptop.
Go to Control Panel > Uninstall a Programme
And see what video software you have installed e.g. Panopto, Vimeo, Loom, Zoom.
Then Uninstall the programme you have, and then NOW should be working for you.