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PC & Mac


Watch NOW from your browser

Hi everyone, We have some great news to share! From today you can stream all our brilliant content directly from your web browser – you’ll no longer need to use the NOW Player to watch on your PC or Mac. Find out more about all the different ways to ...

Simon-J by Community Manager
  • 40 replies
  • 13 thanks

Win10 NOW TV Player crashing

Find this in the windows event viewer. Tried reinstalling the app, clearing cookies etc. Faulting application name: NOW TV Player.exe, version:, time stamp: 0x5ba8f866Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x...

Watchlist gone and unable to add to it

Hi there - just subscribed to NowTV. My watchlist has disappeared and I cannot add anything to it. Message is 'sorry unable to add to your watchlist'. Annoying! Anyone having the same issue? Any ideas? Thanks! 

Player going out of synch

Trying to watch the new Sex and the City show 'And Just Like That'. At 3:14 Miranda says: 'I'm getting a Masters in' but I still don't know WHAT SUBJECT because this is where the player skips half a line of dialogue and then proceeds to play OUT OF S...

Web player broken after "upgrade" to 8.11.0

Forced to upgrade and now previously working nowTV player is broken. I think this is the excuse I was looking for to cancel my subscription. Amazon, Netflix, disneyplus, discoveryplus no problem but nowTV is a pain.

Resolved! now tv app update on pc windows 10

I'm on windows 10 PC, and updated the NOW TV app as it requested.It opens its window with black screen for 3 or 4 seconds, then disappears !! anyone else had this ?? I've uninstalled, rebooted, reinstalled twice now - same result - NOTHING !

now tv player on mac

Hey, i'm at my wits end. I have an entertainment pass and trying to watch a show. Everytime i click on it and it takes me to NOW TV Player on my macbook but says that I need to download and install the update. The download gets to 100% and says "Almo...

Resolved! Won't download and install latest update to my iMac

Hi - hope someone can help. Now Tv says there is an update to install - I click install and it downloads the full 100% and then just does nothing and I then can't watch as just in some endless loop. Anyone know how to get round this? Thanks, 

Log4J Bug - Are Now Broadband hubs affected?

Good Morning, with the Java vulnerability Log4J upon us - are Now Broadband Hubs exploitable to this vulnerability? If so, has a patch been issued and applied?Many thanks I trust I have the right board to post this question and a search on Log4J did ...

Now app overheating MacBook Air with MacOS Monterey 12.01

Since installing the new update for Monterey 12.01 on my 1-year-old MacBook Air the fan starts blasting as soon as I start watching anything on the Now app. I tried to deinstall and reinstall the player but it didn't change anything. I don't have thi...

Subtitles. pictures and audio all out of sync

I am a newcomer to Now TC and am trying to watch the first episode of And Just Like That, but the audio, pictures and subtitles are all out of sync. Is this general for Now TV, or just for this particular episode? How do I get the three back into syn...