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Anonymous User
Not applicable



Will turning of broadband buddy allow VPN’s (worksVPN) through. 
If not if you have to add it to sites allowed what if you only have IP address?





2 Replies

@Anonymous User 


I suggest you ring the Broadband support line on the number found in My Account/Broadband & calls/Moving Home (even though you aren’t).


A URL always resolves to an IP address, so an IP address there ought to be acceptable.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
Anonymous User
Not applicable

Did you manage to fix your vpn issue ?


My work VPN doesn't work with now broadband often. 


I turned off broadband buddy but I one I disconnect my work VPN if I need to reconnect to it I have to restart my router. 


Did you manage to get a long term solution