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hannahlw21
First Poster

PLAYER ON WINDOWS WONT WORK

Hi, 

my NOW TV has been working fine on my windows laptop

However, today, I click "watch now" on something, the player will pop up black then blue then close.

When I try to just open the player it does exactly the same thing. 

I have uninstalled the player, signed out, I have silverlight, I have done everything I have seen recommened. 

Please help, 

Thanks

Hannah

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3 Replies
Jeester
First Poster

Re: PLAYER ON WINDOWS WONT WORK

Same problem. Would be great if someone has a fix?

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RunnerRich
First Poster

Re: PLAYER ON WINDOWS WONT WORK

Likewise, exactly the same issue - doesn't matter if I (try to) launch the player by dbl clicking the desktop icon, or selecting something to watch through the website.

Most annoying as it was working fine one day, then stopped working the next, for no obvious reason. The only thing I could find that had changed were a load of windows updates that had happened that day (9th Dec I think it was) - annoyingly my "system restore" was turned off, so I couldn't restore and check. (perhaps something to try anyway if you're able).

So frustrating how many live sports events I've missed as a result of this 😞

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JLB19
First Poster

Re: PLAYER ON WINDOWS WONT WORK

Hi - have Now TV fixed this issue does anyone know, or are they assuming it's okay for Windows to just not work?

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