18-01-2018 22:27
Running on Windows 7, attempting to open on both Firefox and Chrome. NOW TV was running OK for weeks until recently I keep getting the below error code
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Error code: 9500 (0xfef70000)
Have tried multiple installs. Can't find any information on this error code. My subscription is fine.
Please help
Thanks
18-01-2018 23:41
@Anonymous User
Welcome to the forum. Not sure of the fix for your issue, but while you're waiting for an answer you could consider watching using IE11 with Silverlight plugin as this bypasses the need for the NOW TV Player. If you're interested more info here
https://help.nowtv.com/article/google-chrome-silverlight-compatibility
07-04-2018 16:55
Got the same error - no idea how to fix or even find help
07-04-2018 17:08
Hi @Anonymous User @Anonymous User
That looks like a Microsoft Windows derrived error code, maybe try looking in the Microsoft Help Centre or perhaps enter the error code into your internet search engine to see what results you get back.
Sorry i can't give you a more definitive answer, where i don't use a PC for watching nowtv.
08-04-2018 16:05
A websearch doesn't show anything other than the same error reported in Jan 2018.
08-04-2018 16:15
Hi @Anonymous User
Maybe try live chat, to see if they can assist you further.
Open the link page below and click on the drop down arrow below Anything else to reveal the chat button.
08-04-2018 20:00