10-09-2023 10:10
I have a fire stick that's fully updated and has been working fine until about 15 days ago when the above message started to appear. It's happening so often now that I'm thinking of getting rid of now tv
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10-09-2023 12:36
I’ve just had an issue where two Firesticks would not connect to a Samsung TV I have. A 2016 flat thing called a Firetv, and a brand new FireStick Max. Both giving a couple of mentions of Amazon, or FireTV, and then a black screen. Black screen stopped when the devices were powered off.
Juggled these two devices and a Now Stick round the three HDMI sockets on the side of the TV - the Now Stick worked in all three ports, the two Amazon devices in none. Both Amazon devices worked fine on a different Samsung TV, 32” HD like the one I had the problems on.
I figured the Fire devices were failing at the resolution checks, set one to fixed 1080p HD, still did the same.
I powered down the TV, left it 30 minutes (Samsung say two minutes should suffice, FWIW), powered it up again, and now both Fire devices work fine.
So definitely a Samsung/Amazon issue, but only cured by rebooting the TV, not the Fire devices.
Have you tried your Firestick on another TV? Have you rebooted the offending TV?
If not try both, and report back.
10-09-2023 12:36
I’ve just had an issue where two Firesticks would not connect to a Samsung TV I have. A 2016 flat thing called a Firetv, and a brand new FireStick Max. Both giving a couple of mentions of Amazon, or FireTV, and then a black screen. Black screen stopped when the devices were powered off.
Juggled these two devices and a Now Stick round the three HDMI sockets on the side of the TV - the Now Stick worked in all three ports, the two Amazon devices in none. Both Amazon devices worked fine on a different Samsung TV, 32” HD like the one I had the problems on.
I figured the Fire devices were failing at the resolution checks, set one to fixed 1080p HD, still did the same.
I powered down the TV, left it 30 minutes (Samsung say two minutes should suffice, FWIW), powered it up again, and now both Fire devices work fine.
So definitely a Samsung/Amazon issue, but only cured by rebooting the TV, not the Fire devices.
Have you tried your Firestick on another TV? Have you rebooted the offending TV?
If not try both, and report back.
11-09-2023 14:05
Turned TV off and unplugged all leads from fire stick, gave it 2-3 mins put everything back and turned on and all is well. Thanks