My remote control for my smart stick has stopped working. We have done a factory reset and changed the batteries and repaired the remote. It operates the volume on the tv but nothing else. Have the home screen for now tv but can't move as the remote control won't move anything other than volume control. Any ideas??
Hi @Anonymous User
have a look at the help article at the link below
First thing to try is to follow the steps in the 'Restart your Smart Stick or Smart Box and remote' tab . If this doesn't work, try following the steps in the 'Try re-pairing the remote' tab
The last but least favourable option😐 would be to purchase a new remote. You can do that at the link below
Hope this helps😀
@Anonymous User you are welcome 😀