Tesco £50 voucher

[Anonymous User]

timed out by employee Donnavon on the messaging service when trying to ask her to sort it out. Account has been opened for more than 60 days and subsequently my password needed to be reset to get back in. This is weird and warrants a trustpilot review I think. At least as a bonus I received a virtual badge and a spammy email for my first community post! 

[Anonymous User]

How would you go about contacting someone about them who would be the best person to call? I was supposed to get mine 6/7 months ago now I even emailed someone who was recommended and they stopped replying 😶😂🤦🏼‍♀️

[J4key]

You won’t get anywhere with NOWtv. Send an email to uk-nowtv(at)awin(dot)com quoting your account number and https://gift.wegift.io/files/f/UF-QMXGDZ3X/NowTV_Broadband_TCs.pdf or details of the relevant offer that you signed up to.

[Anonymous User]

That’s where I sent the emails too and they stopped replying to them 🙄 guess I’m not getting it then haha

[J4key]

Tell NOWtv you will be escalating your case to CISAS (alternative dispute resolution).

[Anonymous User]

Hi I tryed that aswell no good !!!!!😊

[J4key]

Then you should contact CISAS if the issue hasn’t been resolved 8 weeks after your complaint to NOWtv. Good luck!

[J4key]

Note that the email address I posted is slightly different to an email that has previously been posted on this or a similar thread.

[Anonymous User]

Ok I will try thank you 😊

[Anonymous User]

Thank you