Having payments coming through?

[Anonymous User]

I’m still getting payments from the entertainment pass coming through but I cancelled it ages ago! I shouldn’t have 8.99 come out of my bank, I want a refund please thank you! 

[gavs82008]

@Anonymous User 

There are a couple of things, another account could have been created using the same payment details. 

You can confirm using this link. 

https://help.nowtv.com/account-finder/ 

If there is only the 1 account, you can check to see recent payments by

https://help.nowtv.com/article/how-do-i-view-my-payment-history

You can also try filling this form out, but its not a guarantee. 

https://account.nowtv.com/payments/query/incorrect-charge