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Vic04
Newbie

Voucher code not working

Purchased the FIFA game from Game in Sept 19 and received one month pass for sky sports to be used within 6 months. Just tried to use and the code has expired yet well within 6 month time frame. Would like to call someone at Now TV to discuss. Can anyone help?

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schnapps Legend 5
Legend 5

Re: Voucher code not working

Hi @Vic04 

 

I am guessing you have tried applying the voucher code on both your games console via the NowTV App under the My Account section or going to My Account > Passes & Vouchers whilst logged in on here ?

 

Out of curiosity is the free pass a mobile sports pass or a full blown sports pass ?

 

To contact nowtv live chat, open the link page below and click on the small blue arrow directly underneath How to Get in Touch to reveal the live chat button.

 

https://help.nowtv.com/gb/get-in-touch/vouchers-offers/using-vouchers 

 

Should live chat sort you out with a replacement code and the free voucher is a Mobile Sports Pass then make sure you use your smartphone with the nowtv App and watch one of the five channels allowed with a Mobile Sports Pass which is Premier League, Action, Arena, Racing or News.

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