21-12-2019 16:01
Purchased the FIFA game from Game in Sept 19 and received one month pass for sky sports to be used within 6 months. Just tried to use and the code has expired yet well within 6 month time frame. Would like to call someone at Now TV to discuss. Can anyone help?
21-12-2019 17:10
Hi @Anonymous User
I am guessing you have tried applying the voucher code on both your games console via the NowTV App under the My Account section or going to My Account > Passes & Vouchers whilst logged in on here ?
Out of curiosity is the free pass a mobile sports pass or a full blown sports pass ?
To contact nowtv live chat, open the link page below and click on the small blue arrow directly underneath How to Get in Touch to reveal the live chat button.
https://help.nowtv.com/gb/get-in-touch/vouchers-offers/using-vouchers
Should live chat sort you out with a replacement code and the free voucher is a Mobile Sports Pass then make sure you use your smartphone with the nowtv App and watch one of the five channels allowed with a Mobile Sports Pass which is Premier League, Action, Arena, Racing or News.