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Unable to apply voucher

My entertainment pass is due to end on 5th May 2020 but still unable to apply voucher as no button appears

 

If I try to enter from the top it says I'm already on an offer but I'm not on any offers 

 

How can I apply this or do I need to wait until after 5th May

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Legend 5
Legend 5

Re: Unable to apply voucher

Hi @Whiteman_Who 

 

Did you by any chance receive an email from NowTV in the last few weeks saying that you have been given an Entertainment discounted offer that will be automatically added to your account ?

 

What you need to do is fully cancel your entertainment pass well before the 5th of May, then the next day your entertainment pass is finished on the 5th of May, add your own sourced voucher code.

 

This method has worked for loads of people on the forum.

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Re: Unable to apply voucher

My entertainment pass has been cancelled for weeks but never saw a apply voucher appear 

 

I will wait and see what happens on 5th then

 

Thanks

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Re: Unable to apply voucher

It's now the 5th and I still can't apply the voucher

Do I need to wait until tomorrow

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Legend 5
Legend 5

Re: Unable to apply voucher

Hi @Whiteman_Who 

 

I would check this evening if it will allow you to apply your new voucher code or if no luck i would imagine the voucher apply button will be available under your entertainment pass tomorrow.

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