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Anonymous User
Not applicable

Passes bought by mistake

My 6 year old niece has gone and bought a Movie pass and a Kids pass without my knowing. Is there any chance i can cancel these and get a refund?? 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

You will need to contact live chat with regards to this matter.

 

Also i would recommend to add a payment pin to your account by going to My Account > Settings & Pin's whilst logged in on here, to prevent the same thing happening again in the future.

 

Here's a link to live chat.

 

https://help.nowtv.com/contact-us/managing-my-devices