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Advocate

Now Tv Cinema Pass

Hi I applied a 1 month cinema pass to my account at end of march/beginning of april but when my previous pass run out on 7th april i have been charged £11.99 for April- may. The pass has not been applied. Any reason/advice please

@Juggy4444 

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Occasional Poster

Re: Now Tv Cinema Pass

hi, did you put a complaint form in as they should refund you. I buy my passes from game online they are cheaper, however both my entertainment and movie passes have ended a month early they are both for 2 months bought them on 17 march so if your movie pass hasn't started they must have an issue somewhere along the lines. Also as soon as a pass starts cancel it so you won't get it renewed by nowtv, as I say they are dear game is much cheaper. I once forgot to cancel my movie pass and sent in a complaint form that I had been charged and I got a refund no problem. Just hope they have someone working sorting these complaints out

regards Tina stay safe

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Re: Now Tv Cinema Pass

I've put a complaint in but heard nothing back from them. 

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Occasional Poster

Re: Now Tv Cinema Pass

hi
me neither it's been over a week now
regards Tina
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