I purchased the £20 for 3 months offer 23/Jul, so when I click the link for the £179 season pass it says I'm not eligible because I already have an offer.
Can I cancel the £20 for 3 months offer then purchase the £179 season pass? I presume if I cancel the £20/3 offer it would still run up till 23/Aug, as I've paid the 1st month.
Don't want to cancel my £20/3 offer then find I'm still not able to buy the £179 season pass because I'm paid up till 23/Aug...
I believe the only way around that would be to ask live chat to force close your existing pass(and cancel the £20/3 offer)
I think Nowtv should have taken things like that into account when setting this deal up and allow people with an existing pass that doesn't expire before the 20th of august the chance to stack this deal.
For anyone experiencing the four spinning circles problem I just resolved it by updating my payment details, the card saved to my account was old so I think it was trying to take a payment from an expired card.
Thank you! This solved it for me.
I didn’t think to check as I didn’t think that pressing buy now would immediately take funds without asking you to check payment method.
Really poor from Now TV not to provide an error message if you had an expired credit card logged, and even worse that their support team for days now have not been able to point out that this was the issue
This is ridiculous. The site is clearly faulty and Now TV need to acknowledge this and sort it ASAP. To advertise the season long offer but not be able to then purchase it as an existing user when it is a good deal - feels very unprofessional. Please sort ASAP season starts in 2 days...